Legal Aid Agency

The Legal Aid Agency provides both civil and criminal legal aid and advice in England and Wales. Our work is essential to the fair, effective and efficient operation of the civil and criminal justice systems. We are a delivery organisation which commissions and procures legal aid services from providers (solicitors, barristers and the not-for-profit sector). Our strategic objectives Our priorities are to: - improve casework to reduce cost, enhance control and give better customer service - improve organisational capability to meet the challenges ahead, including developing and engaging our people - build and maintain strong partnerships to secure quality provision and contribute fully to wider justice and Government aims For more information about the Legal Aid Agency, please visit https://www.justice.gov.uk/about/laa